Privacy Policy

At Ashraya Health, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

By using our website and services, you consent to the collection and use of your information as described in this Privacy Policy.

1. Information We Collect

We may collect the following types of personal information:

Personal Identification Information: Name, email address, phone number, address, date of birth, gender.
Health Information: Medical history, symptoms, treatment details, prescriptions, and other health-related data.
Technical Information: IP address, browser type, device type, operating system, and usage data.
Payment Information: If applicable, billing address, payment method, and transaction details.

2. How We Use Your Information

We use the information we collect for the following purposes:

To provide telemedicine and healthcare services.
To communicate with you regarding your appointments, consultations, and healthcare needs.
To process payments and provide invoices.
To improve our website, services, and user experience.
To comply with legal and regulatory requirements.
To protect against fraud, unauthorized transactions, and security issues.

3. Sharing Your Information

We do not sell, trade, or rent your personal information to third parties.

We may share your information with:

Healthcare professionals affiliated with Ashraya Health for the purpose of providing medical care.
Payment processing partners to handle financial transactions.
Service providers who assist in website hosting, data management, and IT services.
Legal authorities, if required by law.

All partners and providers are bound by confidentiality and data protection obligations.

4. Data Security

We implement appropriate security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction.

However, no internet transmission is completely secure, and we cannot guarantee absolute security of your data.

5. Your Rights

You have the right to:

Access and update your personal information.
Request the deletion of your personal information, subject to legal requirements.
Withdraw consent for processing your personal information.
Receive information about how your data is used.

To exercise your rights, please contact us at: info@ashrayahealth.com.

6. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to improve user experience and analyze website traffic.

You may adjust your browser settings to disable cookies, but this may affect the functionality of our website.

7. Third-Party Links

Our website may contain links to third-party websites.

We are not responsible for the privacy practices of these websites. We encourage you to read their privacy policies before providing any personal information.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

We will notify you of any material changes by posting the updated policy on our website.

Your continued use of our services after such changes constitutes your acceptance of the updated Privacy Policy.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us:

Ashraya Health

Email: info@ashrayahealth.com

Website: www.ashrayahealth.com

Last Updated: June 8, 2025